Address
Building D16, Qingyang Industrial Headquarters Base, 168 Guangfu Road, Qingyang District, Chengdu, Sichuan, China
Pre-Sales Service
We turn “what needs measuring” into “which instruments and how”. Our pre-sales engineers have supported a wide range of research trials and field tests, and settle the critical constraints — range, synchronisation, power and triggering — while you are still choosing.
What pre-sales covers
Requirement analysis
We pin down the physical quantities, ranges, sampling rates, channel counts and site conditions, and produce an actionable requirement list.
Instrument selection
Based on your application we recommend a configuration across the PVIB2.0, HDAQ, iSensor and iSD series, and explain the trade-offs behind it.
Test plan design
A complete plan covering sensor layout, multi-unit synchronisation, power supply and trigger timing — for both laboratory and field conditions.
Trial units and remote demos
Validate on real hardware through the online demo platform; for key projects we can arrange trial units and on-site demonstrations.
Technical discussion and site survey
Engineers join online technical discussions, and for complex projects we survey measurement points and installation conditions on site.
Quotation and commercial support
Itemised quotations, plus the technical specifications, certifications and compliance documents required for tendering.
How it works
From the first conversation to a confirmed configuration usually takes a few business days; complex plans or site surveys are scheduled separately.
- 1
Share your requirement
Tell us what you need to measure and why, by phone, email or WeCom.
- 2
Discuss the plan
Our engineers work through the key parameters and constraints and draft a test plan.
- 3
Confirm the configuration
Settle on models and an itemised configuration, with a demo or trial unit if needed.
- 4
Quotation
A formal quotation with lead times, plus support for tender documents.
Talk to us online
The AI assistant answers selection, specification and compatibility questions right away; anything that needs a human judgement can be handed over at any time.
AI assistant
Common questions
Chatting with the AI assistant requires signing in. Prefer not to register? Scan the WeCom code below and reach a pre-sales engineer directly on business days.
Solution assistant
Tell it the test object, physical quantities, channel count and site conditions, and the solution assistant drafts a test plan document — complete with an equipment list and measurement-point suggestions — ready to download.
- Recommends models and configurations from your requirements
- Suggests sensor layout and synchronisation topology
- Produces a downloadable document for internal review
Signing in is required to generate a solution.
Talk to pre-sales
A specialist responds on business days. If you already have a rough test target in mind, use the AI assistant above to explore the specifications first, then reach out to confirm the configuration.
- Service hotline400-887-6681
- Office line028-61509011
- Product selection & salessales@topelec.com.cn
- Business & marketingmarket@topelec.com.cn
Follow us on WeChat
Our WeChat account publishes product releases, field cases and technical articles. To reach a person directly, use the WeCom code in the online-chat section above.
Helpful to have ready
- Physical quantity and range (vibration, strain, pressure, shock…)
- Channel count and sampling-rate requirements
- Site conditions: power, triggering, temperature and humidity
- Test schedule and budget range
Find us
You are welcome to visit for a technical discussion or to see the instruments in person. Please arrange a time with a pre-sales engineer first so we can have the right equipment and space ready.